Frequently asked questions
What are your forms of payment?
Due to security risks associated with large cash transactions, we are a credit only salon and accept all major credit cards (Visa, Master Card, Discover, and American Express). All debit cards are processed as credit. No cash or personal checks accepted. If you'd like to make arrangements to pay with a money order please contact us at firstname.lastname@example.org.
We also accept PayPal and Venmo (please ask to send invoice prior to appointment).
How much is a deposit?
Why do you require a deposit?
Extensions are a lengthy process that require your CrownMaker to set aside a large amount of time. As all visits are scheduled by appointment only (no walk-ins accepted), the stylist cannot recoup lost income in the event of a no show. To prevent no calls/no shows, we require a $100 non-refundable deposit to guarantee compensation if a client cannot make the appointment. If the client is able to cancel or reschedule 24 hours before scheduled appointment, the deposit is held for 365 days and used toward the client's next scheduled visit.
Is the deposit refundable?
All deposits are non refundable. However if you need to cancel or reschedule, you may do so up to 24 hours before your appointment and you wont forfeit your deposit. We will hold it for no more than 365 days and you can transfer to your next scheduled appointment. You may also transfer your deposit to another client.
No call/no shows
Any no call/no shows will not be allowed to rebook. No exceptions.
Do you have a Refund policy?
How much do extensions cost?
Installation fees are listed under the services section (click here). Hair costs vary from person to person and are listed here based on our most popular packages. In general, hair costs about $350+ for 4 ounces of B grade hair. Higher quality costs more and the price can go up or down depending on the grade, length, amount, and availability. All clients are free to provide their own hair. For an exact quote, please book a Free Consultation with our Lead CrownMaker.